AER Cymru Cyf

AER Cymru Cyf is a top company, with helpful and reliable customer service, providing speedy reactions when called upon. Many customers have highly recommended the company. However, it has been reported that the receptionists could do with more training in terms of having people skills and compassion towards disabled customers. This was highlighted when a disabled customer asked for help to discover who installed their walk-in shower in 2014 and was accused of making a complaint to CAB when they called to follow up on their request. This was considered unprofessional, vindictive and un-compassionate by the customer.

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AER Cymru Cyf